Job Title: Domain Consultant-Utilities Call Center Automation (CCaaS Platforms) Location: Remote (Onshore) Employment Type: Contractor Duration: 6 Months 1 Year Experience Required: 10+ Years Expected Joining: Immediate Role Overview: We are seeking a highly experienced Domain Consultant Utilities Call Center Automation with deep expertise in utilities customer service operations and modern CCaaS platforms. This role will serve as a strategic advisor bridging business stakeholders, contact cen