Position : Genesys Engineer (Architect Development & Call Flow Design) : : Only USA Location : USA -Remote Type of Job : Contract : 12 Months Experience : 15+ Years Architect Development & Call Flow Design Design, build, test, and maintain complex inbound Architect call flows within Genesys Cloud Develop and maintain reusable common modules to standardize business logic and improve scalability Create dynamic call routing solutions based on business rules, customer data, schedules, skills, and p