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White Plains, New York

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Today

IDR is seeking a IT Service Management Lead to join one of our top clients for a remote opportunity. This role is ideal for candidates with extensive experience in IT service management and helpdesk operations, focusing on delivering exceptional IT services within a healthcare environment. The position offers the chance to lead ITSM frameworks and collaborate with managed service providers to optimize service delivery across the organization. Position Overview for the IT Service Management Lead

Full-time

IT Service Management Lead

Remote

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Today

We re looking for a senior IT Service Management (ITSM) Lead to own and continuously improve IT service delivery across a large, distributed organization. This role will oversee day-to-day helpdesk operations through an MSP, manage Tier 2/3 escalations, and lead ITIL-aligned ITSM processes including Incident, Problem, Change, Request, Asset, and Knowledge Management. You ll act as the primary escalation lead for service-impacting incidents, enforce SLA performance, drive RCA and continuous impro

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Full-time

$110,000 - $120,000

Director of Engineering - IT Service Management

New York, New York

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Today

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate

Full-time

USD 216,300.00 - 313,700.00 per year

IT Service Management (ITSM) - Nexthink Implementation

Phoenix, Arizona

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Today

We are seeking a senior-level IT Proactive Servicing expert to lead the design and implementation of a predictive, proactive, and preventative IT servicing operating model. This role will play a critical part in shaping the future-state vision for IT operations and driving end-to-end execution of proactive servicing initiatives. The ideal candidate brings deep experience in IT service transformation, hands-on execution capability, and the ability to guide teams through large-scale operational ch

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Contract, Third Party

Depends on Experience

PGIM Fixed Income - Specialist, Application Support Engineer (IT Service Management)

Newark, New Jersey

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Today

Job Classification: Technology - Agile, Delivery, & Product Job Description A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and

Full-time

USD 115,000.00 - 135,000.00 per year

Lead IT Service Management (ITSM)

Hybrid in Plantation, Florida

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3d ago

Position- Lead IT Service Management (ITSM), Local Type- Hybrid (Onsite 4 days/week) Location- Plantation, FL Visa- and USC The IT Service Management (ITSM) Lead is a key member of the IT Technology Services team, responsible for driving service management and delivery excellence within Jazwares. This role requires deep expertise in ITIL frameworks, a strategic mindset, and a strong ability to lead IT service optimization efforts. The ITSM Lead serves as the key point of contact for the impleme

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Contract, Third Party

50 - 55

Manager, IT Service Management

Secaucus, New Jersey

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Today

Job Description The ServiceNow Change Manager is responsible for overseeing the entire lifecycle of IT changes within the organization using the ServiceNow platform. This includes managing the change request process from initiation to closure, ensuring all changes are risk-assessed, approved, and implemented in a structured manner to minimize service disruption and align with business goals. Please note this is a hybrid opportunity (3 days in office & 2 days WFH). The position can be based in

Full-time

USD 130,000.00 - 150,000.00 per year

IT Service Management Change

Port Charlotte, Florida

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9d ago

At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients. We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities. IT Service Management C

Full-time

Senior IT Service Management Platform Engineer

New York

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9d ago

About FlexTrade Systems: FlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world's largest, most complex, and demanding capital markets firms, we develop the flexible tools, technology, and innovation that deliver our clients a competitive edge. Our globally distributed engineering teams focus on adaptable technology and open architecture to de

Full-time

Director - US Head of IT Service Management

Chicago, Illinois

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7d ago

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com As part of the US Technology team, the Director, IT Service Management i

Full-time

ServiceNow Developer - IT Service Management

Remote or Springfield, Massachusetts

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Today

(ServiceNow Developer - IT Service Management, EIS -- Platform Engineering & Ops, Enterprise Technology & Experience) (Full-Time, Springfield Hybrid) The Opportunity We are seeking a skilled ServiceNow Developer to join our IT Service Management (ITSM) team. The ideal candidate will be responsible for scripting, coding, and configuring the ServiceNow platform to meet project deliverables and evolving business requirements. The Team This role supports and collaborates with multiple disciplin

Full-time

USD 99,800.00 - 131,000.00 per year

Senior IT Service Management Analyst

Columbus, Ohio

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Today

Integrated Talent Strategies (ITS) is seeking a Senior IT Service Management Analyst to work in the Columbus, OH area. This position offers a variety of great benefits, including health insurance, 401(k), and paid time off. SCHEDULE: Monday - Friday, standard business hours LOCATION: Columbus, OHJob Summary: The Senior IT Service Management Analyst provides hands-on expertise with integration, data ingestion systems, and process/data flow orchestration. The role works closely with ITIL Service

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Contract

BASED ON EXPERIENCE

Enterprise Digital & IT Lead - Global Service Desk

Cleveland, Ohio

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Today

Position Summary Position Summary The Enterprise Digital and IT Team Lead will assist with supporting the development and management of Informational Technology systems/services. They will work closely with Enterprise and Corporate IT Leaders and staff and interact with our business partners, to manage resources to deliver efficient technology solutions while maintaining operational relationships with Parker suppliers and location contacts. Scope/Supervision and Interaction Has Direct Reports

Full-time

IT Service Delivery Consultant Senior (MOC Technician)

Fort Meade, Maryland

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Today

Job#: 3015493 Job Description: For immediate response, please send to : Update WORD resume, desired hourly rate, and the best time to speak! Job Title: IT Service Delivery - MOC Technician Pay: $45.00 - 52.00 / hourly rate Location: Anacostia - DC (Training/Clearance Read-On) and Ft. Meade, MD (Post Training) Duration: Long Term Contract (W2 Hourly) - Goes until July 2029 SHIFT AND LOCATIONS Training Schedule - Anacostia, MDMonday - Friday, 7:30 AM - 4:00 PM or 8:00 AM - 5:00 PMClearance Re

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Full-time

USD 45.00 - 52.00 per hour

IT Service Specialist III

New York, New York

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Today

Company Description Job Description The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while rec

Full-time

Senior IT Transformation Lead (Proactive Servicing)

Phoenix, Arizona

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Today

Job Title: Senior IT Transformation Lead (Proactive Servicing) Location: Phoenix, AZ Duration: 12 Months Job Summary The Senior IT Transformation Lead will drive the organization's shift from reactive "break-fix" IT operations to a Predictive, Proactive, Preventative (P3) servicing model. This strategic architect role translates high-level vision into executable roadmaps, redesigns IT service operations using AIOps and predictive analytics, and leads cultural transformation to achieve zero-incid

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Contract, Third Party

$70 - $80

IT Operating & Service Innovation Lead Associate Director

Washington, District of Columbia

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Today

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative

Full-time

USD 186,300.00 - 360,800.00 per year

IT Helpdesk Support Service Specialist

Pocatello, Idaho

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Today

Job Description ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office. ECS is seeking a dedicated, TS-cleared Tier 1 Help Desk Support Administrator in Pocatello to deliver front-line technical support for PC, server, and mainframe applications and hardware. You will support approximately 50,000 government and contractor end users both CONUS and OCONUS, including agents, analysts, and mission-critical personnel combating terrorism, espionage, cyber threat

Full-time

IT Helpdesk Support Service Specialist

Huntsville, Alabama

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Today

Job Description ECS is seeking an IT Helpdesk Support Service Specialist to work in our Huntsville, AL office. About the Role ECS is seeking a dedicated, TS-cleared Tier 1 Help Desk Support Administrator on Redstone Arsenal to deliver front-line technical support for PC, server, and mainframe applications and hardware. You will support approximately 50,000 government and contractor end users both CONUS and OCONUS, including agents, analysts, and mission-critical personnel combating terrorism,

Full-time

IT Helpdesk Support Service Specialist

Pocatello, Idaho

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Today

Job Description ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office. This position is contingent upon role availability and the candidate's ability to obtain a Top-Secret clearance with SCI eligibility. ECS is seeking a dedicated, TS-cleared Tier 1 Help Desk Support Administrator in Pocatello to deliver front-line technical support for PC, server, and mainframe applications and hardware. You will support approximately 50,000 government and contractor en

Full-time

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