Job title: IVR Tester Conversational AI & CX Automation Experience: 10+ Location: Remote Visa: H1B, GC(passport number mandatory f) No EAD Job description: Validated Conversational AI workflows across IVR, chatbot, and digital channels to ensure accurate intent recognition, dialog flow, and fallback handling. Conversational AI / CX Testing Tested end-to-end customer journeys involving voice, chat, and backend integrations, validating responses against business rules and customer data. Performed