648 results (59 new)
Milestone Technologies, Inc.
Hybrid in Walnut Creek, California • 6d ago
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Contract
Depends on Experience
Binary Computer Int'l Corp.
Hybrid in Newark, New Jersey • 6d ago
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Contract
Depends on Experience
DivIHN Integration Inc.
Milford Mill, Maryland • Today
Easy Apply
Full-time, Third Party
$135000 - $145000
Lead ServiceNow Business Analyst – Enterprise Operations
12+ months
Remote
Position Summary
Our healthcare client is seeking an experienced Lead ServiceNow Business Analyst to support enterprise ServiceNow initiatives across IT and business functions. This individual will serve as a key liaison between business stakeholders, ServiceNow product teams, architects, developers, QA, and project leadership.
The ideal candidate is a strong, hands-on Business Analyst with significant ServiceNow experience who can independently lead requirements discovery, business process analysis, functional design, user story development, and user acceptance testing. The successful candidate will be able to take complex or ambiguous business needs, translate them into clear and actionable ServiceNow requirements, and guide those requirements through the development lifecycle.
Experience with ServiceNow Legal Service Delivery (LSD) is beneficial but not required. Its not required now Candidates with strong Business Analysis experience in other ServiceNow disciplines—including ITSM, CSM, HRSD, ITOM, SPM, GRC, ITAM/SAM, Service Catalog, or other enterprise ServiceNow applications—are encouraged to apply.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Core Competencies
What Success Looks Like
The successful candidate will be able to independently take a complex business problem from discovery through delivery.
They will understand what the business is trying to accomplish, ask the right questions to uncover requirements, document the current and future state, translate requirements into actionable ServiceNow user stories and acceptance criteria, collaborate effectively with technical teams, support testing and UAT, and ensure the delivered solution solves the original business problem.
The successful candidate will demonstrate depth of Business Analysis experience—not simply familiarity with BA terminology—and will be able to clearly articulate their personal role, decisions, deliverables, and contributions throughout ServiceNow implementations and enhancements.
Ideal Candidate Profile
The ideal candidate is a:
Senior/Lead ServiceNow Business Analyst or ServiceNow Functional Lead
who has:
Exemplary project management distinguishes Sagarsoft as a leading solutions provider. Customized execution methodologies blended with highly advanced engagement models help Sagarsoft spearhead Digital Transformation for its clients through globally interlinked software delivery modules. A thorough understanding of the client’s business processes coupled with a vast international experience comprising innumerable project cycles help achieve the desired results.
Each project of Sagarsoft is unique in its goals, delivery approach, technology impact, and business benefits. The innovative spirit of Team Sagarsoft has inspired the company to explore a broad range of domains and create a host of competencies. Employing best practices that ensure absolute customer delight, the company’s diverse portfolio keeps on increasing as more and more clients repose their trust on this unparalleled expertise. Internal process transformation just sails through with Sagarsoft!
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