About Us:
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. We provide business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
About Role:
The OT Specialist owns the technology layer that connects shop floor equipment to plant and enterprise systems. The role is responsible for designing, implementing and sustaining reliable, secure and well-documented data acquisition and control integration across manufacturing lines enabling MES, historian, analytics and quality systems with trustworthy, real-time production data.
This is a hands-on engineering role, combined with a standards-setting and mentoring responsibility for plant teams.
Remote with Travel - May have to travel once in a while to Site in Knoxville (TN), Elyria (OH) and a few other sites in central
1. Design and implementation of shop floor to IT/OT communications
Design, configure and deploy the connectivity layer between manufacturing equipment and IT and OT systems, including but not limited to:
- Ignition configuration and programming tag architecture, device connections and drivers, UDTs, scripting (Python), Perspective / Vision screens, alarming, gateway networks, redundancy and version control.
- Historian configuration (Canary Labs) historian architecture and sizing, tag onboarding and naming conventions, data collection and storage policies, retention, views and trends, and downstream data publishing to analytics and reporting consumers.
- I/O hardware selection specify sensors, gateways, edge devices, remote I/O, network hardware and protocol converters to meet the sampling rate, accuracy, resilience and connectivity needs of data acquisition systems.
- Industrial connectivity protocols and patterns OPC UA / DA, MQTT and Sparkplug B, Modbus TCP, EtherNet/IP, PROFINET, serial, and file or database-based interfaces.
2. Standards and documentation for OT sustainability and improvement
- Create, publish and maintain OT standards covering tag naming, device onboarding, network topology, edge architecture, backup and recovery, and change control.
- Produce and maintain as-built documentation: architecture diagrams, network drawings, I/O and interface registers, configuration baselines, SOPs and runbooks.
- Drive continuous improvement of the OT estate obsolescence planning, patch and firmware currency, performance tuning and technical debt reduction.
3. PLC programming and troubleshooting support
- Support programming, modification and fault diagnosis of PLCs on existing manufacturing equipment (Rockwell / Allen-Bradley, Siemens, Mitsubishi, Schneider or equivalent).
- Perform root cause analysis on communication failures, data quality issues and equipment interface breakdowns; drive permanent corrective actions.
- Support commissioning, line trials, changeovers and new equipment integration with minimal disruption to production.
4. Working with equipment vendors
- Work with OEMs and equipment vendors to specify the correct hardware and software requirements for shop floor manufacturing equipment, including connectivity, data access, licensing and cyber security requirements.
- Review vendor technical proposals, URS / FDS responses and control system designs; participate in FAT and SAT and in acceptance of delivered systems.
- Ensure delivered equipment complies with plant OT standards and integration requirements before handover.
5. Mentoring and guidance for plant maintenance
- Mentor and coach plant maintenance and automation technicians on shop floor equipment, connectivity troubleshooting and first-line OT support.
- Build capability through training material, hands-on sessions and structured knowledge transfer, so that routine issues are resolved at plant level.
- Act as the escalation point and technical authority for shop floor OT issues.
Required Skills and Experience
- 6–10 years of hands-on experience in manufacturing or plant automation, OT infrastructure or industrial data acquisition.
- Demonstrated experience configuring and programming Ignition (Inductive Automation) gateway, drivers, tags, scripting and HMI development.
- Hands-on experience with a process historian; Canary Labs strongly preferred (PI, AVEVA or Ignition Historian considered).
- Hands-on PLC programming and troubleshooting on at least one major platform (Rockwell Studio 5000 / RSLogix, Siemens TIA Portal or equivalent).
- Strong working knowledge of industrial protocols: OPC UA / DA, MQTT and Sparkplug B, Modbus, EtherNet/IP, PROFINET.
- Ability to select and specify field instrumentation, I/O and edge hardware based on data acquisition requirements.
- Understanding of industrial networking VLANs, switching, routing, DMZ concepts, firewalls and IT/OT network segregation.
- Ability to read and interpret P&IDs, electrical and control schematics, loop drawings and I/O lists.
- Strong documentation discipline and structured problem solving under production pressure.
Working Conditions
- Predominantly plant based, including time in production and equipment areas requiring appropriate PPE.
- Occasional off-shift, weekend or shutdown work to support commissioning, cutovers and critical breakdowns.
- Travel to other plant or customer sites as required.
ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women
Never miss an opportunity! Create an alert based on the job you applied for.
