Our Client, a IT Services and Consulting company, is looking for a PDI Enterprise Application Support Engineer to work remotely in EST (preferably local to Boston). Responsibilities: Responsible for advanced production support, defect resolution, and engineering level fixes across the PDI technology stack (ERP, POS integrations, fuel, logistics, back office). Owns escalations, RCA, vendor coordination, and platform stability within the EGA Managed Services model.Act as final escalation (L3) for