Job Title: SAP ECS Client Delivery Manager (CDM) Company: SAP SE Department: Enterprise Cloud Services (ECS) Role Overview The SAP ECS Client Delivery Manager (CDM) is responsible for end-to-end service delivery, customer engagement, and operational excellence for customers hosted on SAP Enterprise Cloud Services. The CDM acts as the primary point of contact for the customer, ensuring high-quality service, SLA adherence, and continuous improvement. Key Responsibilities 1. Customer Engagement & R