Remote
•
2d ago
Role Overview The Shared SME / Principal Engineer is the highest technical escalation tier within the NOC. You will be engaged exclusively for architecture-level and code-level issues that cannot resolve within SLA. You act as the bridge to Engineering for product defects, own complex RCAs and post-incident reviews, and drive platform reliability improvements across all tenants in the shared pool. Key Responsibilities Provide architecture-level and code-level diagnosis and remediation for criti
Easy Apply
Full-time
70 - 80













