Act as a Medicaid/MMIS SME across claims, eligibility, enrollment, and provider modules Lead requirements gathering, business process analysis, and documentation (BRDs, FRDs, userstories) Translate complex business needs into clear functional and technical requirements Collaborate with stakeholders, product owners, and development teams Ensure compliance with CMS guidelines, HIPAA, and state Medicaid regulations Support defect management, and production support Identify process improvements and