Genesys CLOUD EXPERIENCE IS A MUST < NO C2C or Any Agency will work here, Only W2 Title: Senior Genesys Cloud Engineers (Senior Engineer CCaaS Operations) Openings: Two Interviews: 2 rounds (all Virtual) C2C: $/hr on w2 no benefits Location: 100% Remote 6-12 months General Challenges We have been struggling with both roles due to:Candidates having primarily onprem Genesys Engage experienceinstead of Genesys Cloud.Limited candidates who meet the required years of handson cloud experience.Clear