Roles & Responsibilities: Provide ongoing operational support for SAP Business Content, Business Workspace, OpenText Content Management (CE 24.4), Archive Center, Core Capture, and associated modulesServe as the primary point of contact for OpenText users, resolving issues and offering process guidance to ensure smooth system usageMonitor system health and performance, including document workflows, SAP OpenText background jobs, archiving processes, and Core Capture activitiesAdminister user acce