- Learn configuration for bank accounts, settlement accounts, payment setups, related BPs, approvals, and security.- Review bank-related runbooks (processing calendars, cutoffs, rerun procedures), known issues, and interface dependencies.- Triage payment/settlement incidents: rejections, processing exceptions, file-related issues (where applicable), approval bottlenecks, and security/access issues.- Coordinate with integrations/technical teams for file failures and confirm end-to-end resolution