Key Responsibilities : Design & Development: Build and maintain conversational AI solutions using Dialogflow ES/CX, designing flows, intents, entities, and fulfillment.Integration: Integrate virtual agents with existing enterprise systems, tools, databases, and APIs using Python to enable complex actions and real-time data retrieval.Optimization: Tune NLU models, manage context, optimize NLP accuracy, and improve bot performance.Generative AI: Configure and manage Playbooks, Data Stores, and RAG