Role: Talk desk Technical Lead / SME Start date:Immediate Duration: 6 to 12 months Location: Anywhere in USA - Remote Type: Subcon We need a Talk desk SME who can design IVR and routing flows, integrate Talk desk with enterprise systems (like Zendesk/JIRA) using APIs, and lead the end-to-end technical implementation. Responsibilities: Manage the technical aspects of integrating Talkdesk platform with our enterprise systems. Map the business requirements into contact center