Extensive knowledge of UNIX, Linux, Windows Environments and SQL queries Knowledge on scripting (Shell, Perl, etc.) Strong knowledge on ITIL process Ability to schedule and develop new jobs using TWS/IWA scheduler tool Automate and provide a permanent fix through scheduling to avoid any manual work around. Ability to understand the Client/Applications perspective as well as explain the developers view if any. Implement the requirements/changes raised by the application teams or the client