Key Responsibilities & Qualifications Serve as the Tier 2 functional lead for Workday HCM and Compensation, providing expert support for configuration questions, issue resolution, and ongoing optimization across modules. Bring 5+ years of hands-on Workday experience, with strong depth in Compensation and core HCM configuration; healthcare industry experience strongly preferred. Act as the primary point of escalation for ServiceNow tickets, managing intake, analysis, resolution, and documentation