Role Title: Operational Manager Location: Remote Duration: Long term About the Role: We are looking for a skilled Operational Manager to lead production support and middleware operations across IBM technologies. This role involves managing mission-critical systems, driving incident resolution, and ensuring smooth day-to-day operations. Key Responsibilities: Manage and support IBM Datapower, MQ, MFT, and EDI X12 integrations. Monitor systems using Splunk and SQL for proactive issue detection.