Work Location: Role is 100% remote. Candidate location: No SC residency required. Candidate must reside in lower 48 states (Continental US) and comfortable working EST time zone hours. Responsibilities: 1. Application Maintenance & Support Maintain and support the CA Plex-based CMS across multiple environments Troubleshoot and resolve production issues, defects, and data anomalies Perform root cause analysis and implement sustainable fixes Provide on-call or escalation support for critical sy