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Own SevOne platform configuration: polling policies, threshold groups, alert policies, device groups, discovery profiles, reporting
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Configure ICMP polling with confirmation logic (consecutive failures)
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Define and maintain device-class-based threshold profiles
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Implement flap detection and alert consolidation mechanisms
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Tune interface performance thresholds (utilization, errors, discards, packet loss)
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Manage monitoring for WAN, campus, and data center infrastructure
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Configure BGP adjacency alerting with hold-down timers
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Lead root cause analysis for recurring network and circuit issues
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Design and maintain SevOne operational dashboards
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Define and implement monitoring methods (SNMP, traps, WMI, agent-based)
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Maintain device lifecycle within SevOne (onboarding/offboarding)
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Manage SevOne PagerDuty integration (webhooks, payloads, severity mapping)
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Implement alert routing based on device class and criticality
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Implement alert deduplication and consolidation rules
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Strong experience in IBM SevOne administration and configuration
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Strong knowledge of network protocols (BGP, SNMP, ICMP)
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Experience with enterprise network monitoring (WAN, DC, campus)
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Experience integrating monitoring tools with PagerDuty/ServiceNow
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Strong troubleshooting and root cause analysis skills
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