Job Title:- Service Desk Agent Location:- Plymouth/Rockland Town, MA (Onsite--local candidate only) Duration:- Long term contract Job Description: 2-3 years of Phone/Customer support experience Mandatory with excellent communication skills 2-3 years of Windows Technical Service desk experience is necessary knowledge Windows 11 and basics of Windows Server Basic knowledge with the following: Windows, AD, VMWare, Exchange, MECM, SCOM etc., ITSM ticketing tools such as Ivanti, ServiceN