Role OverviewWe are seeking an experienced Voice Engineer with strong expertise in IPT (IP Telephony), UCaaS, and enterprise voice infrastructure support. The ideal candidate will have hands-on experience managing large-scale enterprise telecom environments, supporting global users, troubleshooting complex voice infrastructure issues, and coordinating with vendors/OEMs for operational excellence. The engineer will support enterprise voice services for a global user base exceeding 10,000 users an