Location: San Jose CA Duration: 6 months 100% onsite role **LOCAL CANDIDATES ONLY** Sr. Program Manager (IT) 7-10+ years'' experience as a program manager in software and/or related technology industry, preferably in a Customer Experience environment with web, voice, and messaging/chat platforms Experience managing multi-discipline teams consisting of business and technical resources Experience using various project delivery methodologies (Agile/Scrum, Waterfall and hybrid) and tailoring th