3-5 years of experience in application support or technical support roles4+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platformsExperience with database technologies (DB2, Oracle, SQL Server) and basic SQL skillsBasic knowledge of Linux UNIX systems and command line operationsKnowledge of web technologies (HTTP/HTTPS, load balancers, web servers), Springboot and ReactJsExperience with monitoring tools such as AppDynamics, Dynatrace or similar APM solu