Qualification: High school diploma or equivalent required; technical certification or associate degree preferred3 5 years of experience in AV support, IT support, event technology, or a related fieldSolid knowledge of audiovisual systems, including displays, projectors, microphones, speakers, video conferencing platforms, and control systemsExperience supporting conference rooms, training rooms, or corporate event spacesFamiliarity with platforms such as Microsoft Teams, Zoom, and WebexBasic und