Stamford, Connecticut
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Today
RESPONSIBILITIES: Kforce is immediately seeking an experienced Customer Experience Business Analyst in support of our enterprise telecommunications and mass media client based in Stamford, CT. Key Tasks: * Analyze customer experience data and feedback to identify trends, issues, and opportunities for improvement * Assist with business process analysis, requirements gathering, and workflow documentation for CX-related initiatives * Evaluate customer feedback, verbatims, and scores to identify th
Contract
$42.33 - $49.76 hourly
