Application Support Specialist Intermediate Assignment Type - 5 days Onsite MUST HAVES: Salesforce & SaaS Platform Knowledge oExperience supporting Salesforce-based applications oFamiliarity with Salesforce ecosystem (objects, workflows, flows, permissions, reports, dashboards) Incident & Ticket Management Demonstrated ability to:Manage ticket queues and SLAsPrioritize incidents based on impact/urgencyEscalate appropriately while ensuring closure qualityMaintains clear, searchable knowledge b