Description Seeking a Desktop Support Technician to deliver hands-on and remote Tier 1-2 technical support in a Microsoft 365-first environment. This role supports end users across Windows devices and Microsoft cloud services, with a strong focus on Outlook/Exchange Online, SharePoint/OneDrive, and modern endpoint management using Microsoft Intune and Windows Autopilot. The ideal candidate thrives in a fast-paced support environment and demonstrates excellent customer service skills. Candidates