Job Description Connexus Hub is seeking two experienced IT Help Desk Specialists to provide advanced, front-line technical support to a federal agency of approximately 275 staff. Working as Journeyman (Tier II) Computer Support Specialists, you will deploy, maintain, and troubleshoot personal computers, mobile devices, and related technologies across macOS, Windows, and mobile platforms. The team handles roughly 7-9 service tickets per day (about 270 per month), with generally moderate complexi