Description This position will be supporting multiple industrial plants and the technology that sits within them. Skills detailed as follows: 1. 5+ years of supporting enterprise industrial plants 2. Technical support and troubleshooting for both hardware and software (including MES, shop floor, and ERP applications) 3. Experience with customer service, troubleshooting, and ITSM incident management (Remedy) Skills hardware troubleshooting, hardware installation, hardware support, windows, windo