Woodlawn, Maryland
•
Today
Job Description:We are seeking an experienced Cloud Contact Center Support Specialist with strong expertise in Verint Workforce Optimization platforms and Contact Center technologies. This role requires hands-on experience in supporting, configuring, and optimizing enterprise-level contact center solutions. Key Responsibilities:Serve as Subject Matter Expert (SME) for Verint Workforce Management (WFM) and/or Quality Management (QM)Configure and support Verint Workforce Optimization solutionsDeve
Easy Apply
Full-time
Depends on Experience
