Job#: 3030029 Job Description: Service Delivery Manager (IT Infrastructure Outsourcing / ITO) Role Overview The Service Delivery Manager is responsible for end-to-end service delivery for a client account, ensuring high service quality, customer satisfaction, and operational productivity. This role serves as the primary point of contact for all IT Infrastructure Outsourcing (ITO) services and acts as a cross-functional leader coordinating internal teams to deliver contracted services in ali