Bala Subramanayam

Key Responsibilities: Provide desktop and end-user technical support. Install, configure, and troubleshoot computers, laptops, printers, and peripherals. Manage software installations, patches, upgrades, and antivirus protection. Troubleshoot hardware, software, network, and application issues. Support device deployment, system performance, and backup procedures. Maintain technical documentation and provide end-user training. Coordinate hardware procurement, equipment lifecycle management, and s