Jolene Miller

Job LocationPosition DescriptionThe Support Analyst will join a team to support the Helpdesk function through customer service,toll-free telephone line, secure email, and live web-based chat.Responsibilities include: Providinguser-facing technical help desk support for case managment system and complaint portal.Supportingapplication navigation, access assistance, password or account issues, and coordination for password resets, lockouts, and multi-factor authentication failures.Maintaining a sea