Jessica Timmons

Technical Support Specialist Please note: This position will be mostly remote, but training will be in the office for the first 5-6 weeks, and they may need to come into the office occasionally; candidates must be in the Kansas City area. Responsibilities Provide first-level technical support for computer software and hardware products and services.Respond to and diagnose problems through discussions with users including problem recognition, research, isolation, and resolution steps.Resolve ba