Sucharita Chokakula

Summary: The Customer Experience (CX) team works to improve the customer experience across the end-to-end journey, including AI glasses and VR Quest devices . We collect customer insights across every channel and turn what we hear into actions that product, hardware, software, operations, and go-to-market teams use to make better decisions. This role covers voice-of-customer analysis across the full customer journey: purchase, delivery, setup, support, warranty and returns, product and app revie