
Macalester College
Saint Paul, Minnesota
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Today
Overview Leader of the ITS Help Desk and first-line Support Services team. Responsible for building and maintaining a highly effective, consistent support desk that delivers fast, friendly, and reliable technical assistance to students, faculty, and staff. By closely managing and mentoring student workers, streamlining ticket resolution, and ensuring smooth hardware delivery and onboarding processes. Works to improve the daily technology experience across the institution while fostering a strong
Full-time
62,135 - 64,959