Axiom Global Technologies, Inc.

Role Name: OCM Training Lead Work site: Miami, FL (Onsite) Duration: 6+ Months Organizational Change Management (OCM) LeadThe OCM Lead will drive business readiness, communications, training, and adoption activities for a contact center transformation initiative. This role will partner closely with client stakeholders, project leadership, and the Genesys vendor team to prepare impacted users for the transition to a new contact center platform. The ideal candidate is a strong communicator with e