Enterprise Associates, LLC

The Network Manager is responsible for managing, monitoring and maintaining datacenter and telecom systems to ensure continuous operation for all CCS call centers in Norwood, Portsmouth, Salem and Santo Domingo. ESSENTIAL FUNCTIONS: Oversees all call center telecom and networking needs for 400+ blended agents and mixed technologies including VPNs, SIP/VOIP, network hardware/software, switches, routers, and firewalls.Manages telecom carriers, PBX and other vendors ensuring all systems are up to d