ServiceNow Technical Architect/Developer
Local Resources - Coppell/Dallas, Texas - Onsite as needed
ServiceNow Technical Skills
Strong hands-on experience with:
o ServiceNow SPM (Demand, Project, Portfolio, Investment Management)
o ServiceNow Platform Configuration, Workflows, Flow Designer
o ACLs, roles, approvals, and security model
o Reporting, dashboards, and Performance Analytics (preferred)
Experience integrating ServiceNow with finance, time, HR, and DevOps systems
Strong understanding of configuration vs customization best practices
Functional & Domain Knowledge
IT Demand Management and Portfolio Governance
IT Financial Management, project accounting, CAPEX/OPEX concepts
Release Management and Change Governance
Stage-gated delivery models and enterprise PMO processes
Experience
10+ years of ServiceNow platform experience 3+ years implementing ServiceNow SPM / ITBM modules
Experience working in complex enterprise environments with governance boards
Experience supporting post go-live operations and audits
Certifications (Preferred)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist SPM / ITBM
ITIL certification (preferred