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ServiceNow Administrator/Developer SME

Washington, DC, US • Posted 60+ days ago • Updated 10 hours ago

Full Time

On-site

USD $155,000.00 - 165,000.00 per year

GovCIO

Fitment

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Job Details

Skills

Recruiting
Network Operations
Proposal Writing
Strategic Planning
Service Delivery
IT Service Management
Service Management
Dashboard
Forms
Workflow
Web Portals
JavaScript
HTML
Cascading Style Sheets
HTTP
XML
SOAP
Communication
Security Clearance
ITIL
ServiceNow

Summary

GovCIO is currently hiring a ServiceNow Administrator/Developer SME to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position.

Responsibilities

Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
Capable of working independently as well as collaboratively with remote teams and clients
Design and develop queries, reports and dashboards
Design and configure ServiceNow modules and forms
Administer ServiceNow applications, including updating security and workflow configurations
Design and develop scoped applications as well as a service portal
Provide additional support based on subject matter expertise

Qualifications

Bachelor's with 12+ years (or commensurate experience)

Required Skills and Experience

Minimum of 8 years of overall IT experience
Minimum of 8+ years of experience as a ServiceNow developer in various roles
Thorough knowledge of the ServiceNow System
Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML
Experience in REST, SOAP services, etc
An understanding of ITIL and/or ITIL Certified
Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude

Clearance Required: ship is required to acquire a Top Secret Clearance.

Preferred Skills and Experience

ServiceNow Administrator Certification
ITIL Foundation Certified
ServiceNow Developer Certifications
ServiceNow Certified Implementation Specialist

Posted Salary Range

USD $155,000.00 - USD $165,000.00 /Yr.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10443217
Position Id: 6174
Posted 30+ days ago

Company Info

About GovCIO

GovCIO is a rapidly growing provider of advanced technology solutions and digital services for the federal government. Combining our extensive federal experience with the latest innovations in IT and disruptive approaches, our experts develop comprehensive solutions to meet the most pressing demands of today’s government agencies. From the U.S. military to Health and Human Services, we have an impressive track record of helping our customers optimize how they operate.

We’re transforming government IT, empowering our federal customers to meet the challenges of today while building the government of tomorrow.

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