Role: QA Test lead/Continuum-EHR Project Testing Lead (2-3 people)
Remote
NEED EHR Implementation experience
RESPONSIBILITIES
• Lead and coordinate all testing phases for the Continuum EHR implementation across DSH facilities
• Develop and maintain the enterprise EHR testing strategy, framework, and governance model within TSD
• Oversee test planning, execution, defect management, and results reporting for all EHR modules and integrations
• Establish repeatable testing standards, templates, and procedures to institutionalize testing excellence in TSD
• Collaborate with business, clinical, and vendor teams to validate system functionality and user readiness
• Define and manage test environments, data sets, and configuration requirements in partnership with infrastructure teams
• Mentor TSD staff to build internal testing capabilities and sustain post-go-live testing operations
• Ensure alignment of testing activities with project schedules, quality standards, and compliance requirements
• Provide test readiness assessments and go/no-go recommendations to project leadership
• Support the transition from project-based testing to an ongoing enterprise testing program integrated into TSD operations
AREAS OF EXPERTISE
#1 End-to-End Testing Governance
Establish a structured testing lifecycle—unit, integration, system, user acceptance, and regression—anchored in formal governance with defined approval gates and sign-off criteria.
#2 Traceability and Defect Management
Implement a requirements traceability matrix linking business, clinical, and technical requirements to test cases and outcomes, with a standardized defect triage and resolution process.
#3 Test Environment Control
Maintain dedicated, configuration-managed test environments that accurately mirror production, ensuring data integrity, version control, and environment stability throughout the testing phases.
#4 Role-Based Accountability
Define clear roles for Test Leads, Business Testers, and Vendor Test Managers; establish RACI alignment with Project Management, Configuration, and Release teams.
#5 Quality Metrics and Readiness Reporting
Institute objective testing metrics (pass/fail rates, defect leakage, test coverage) and publish recurring Test Readiness Reports for executive review and go-live decisions.
Requirements
• A minimum of 8-10 years of experience in software testing, of which at least 3-5 years leading testing efforts for EHR or large health-care IT system implementations.
• At least 2 full end-to-end EHR implementations (preferably inpatient hospital/behavioral health) where you were responsible for test strategy, test planning, automation oversight, defect management, UAT and go-live support.
• Demonstrated experience leading a testing team of 5-10+ testers, across multiple facilities or sites, coordinating test schedules, dependencies, cross-functional stakeholders.
• Proficiency with test management tools (e.g., Jira, HP ALM, TestRail), automation frameworks (e.g., Selenium, UFT), defect tracking/reporting dashboards.
• Strong experience with requirements traceability (linking business/clinical requirements to test cases to results) and governance artifacts (test plans, test reports, deliverable acceptance forms)
• Health-care domain experience (ideally inpatient behavioral health or forensic hospital setting) with knowledge of workflows (registration, pharmacy, nursing/psychiatric care, billing, lab interfaces).
• Experience coordinating load/stress/integration/regression testing for large systems (e.g., thousands of users, multiple hospitals).
• Certifications such as ISTQB Advanced, CPHIMS (or equivalent), Agile Tester or ScrumMaster, and/or PMP.
• Excellent collaboration and communication skills – able to work with clinicians, business leads, IT architects, project managers, trainers – and deliver testing status to executive leadership.
• Strong risk-management orientation: able to identify risks in test coverage, schedule slippages, high-severity defects, and drive mitigation plans.
• Comfortable in a regulated environment (privacy/security requirements, accreditation, forensic/patient safety implications) and delivering high-quality deliverables under tight timelines.
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