IT Support (A+ or ITIL certification required)

Little Rock, AR, US • Posted 11 hours ago • Updated 11 hours ago
Contract Independent
Contract W2
Contract Corp To Corp
10 Months
On-site
$25 - $29/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Active Directory
  • Hardware Support
  • CompTIA
  • ITIL
  • Help Desk

Summary

Required Qualifications

3+ years of experience in each of the following:

Helpdesk or Field technician support

End User Hardware Support (laptops, desktops, mobile devices)

IT Asset Management

ITSM/ITAM Tools

Software installation and maintenance

Exceptional customer service skills with a commitment to user satisfaction

Strong communication abilities for technical and non-technical audiences

Preferred Qualifications

CompTIA A+, CSAM, CHAMP, ITIL v4, or similar IT certifications

Experience with Freshservice ITSM/ITAM

NinjaOne RMM

Google Workspace administration experience

Experience in government or conservation organizations

Bachelors Degree in Computer Science, Information Systems, Business Administration, or related field

Technical Skills

Windows 11 operating systems

Active Directory administration

iOS and Android mobile device management tools

Network monitoring and discovery tools

Antivirus and security software and tools

Remote monitoring and management support tools

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91129759
  • Position Id: 9063695
  • Posted 11 hours ago
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