Azure Solution Architect

Azure Solution Architect

Initial Remote

Long Term Contract - W2

Lead the architecture and design of Bright Horizons Next Best Action platform across Microsoft Fabric, Azure, Dynamics 365 Customer Insights, orchestration, rules execution, activation channels, and AI/ML capabilities. The architect must be capable of making architecture trade-off decisions across Fabric, Azure integration services, real-time decisioning, event-driven processing, and machine learning platforms.

Azure Architecture & Integration Services – 50%

Microsoft Fabric & Data Foundation – 30%

NBA / Personalization / Decisioning Experience – 20%

Primary Responsibilities

• Define end-to-end NBA architecture across Fabric, Azure, Customer Insights, and AI/ML services.
• Design Signal Store, Action Catalog, Decision Support, Decision History, and Profile integration architecture.
• Define synchronous and asynchronous decisioning patterns.
• Lead architecture decisions around session context, suppression, eligibility, prioritization, and recommendation delivery.
• Design APIs, orchestration services, event-driven processing, and channel integration patterns.
• Define MyBH, Customer Insights Journeys, Contact Center, and future Chat activation architecture.
• Lead architecture decisions for Azure ML vs Fabric ML, batch scoring vs real-time scoring, and model operationalization.
• Provide architecture governance, technical leadership, and design reviews.
• Required Azure Skills (High Priority)
• Azure API Management
• Azure Functions
• Azure Logic Apps
• Azure Service Bus
• Event Grid
• App Services / Container Apps
• Azure Monitoring & Observability
• Event-Driven Architecture
• API-First Design
• Identity, Security, and Integration Patterns
• Required Fabric Skills (High Priority)
• OneLake
• Lakehouse Architecture
• Fabric Data Engineering
• Fabric Data Science
• Fabric Pipelines
• Real-Time Intelligence
• Semantic Models
• Power BI
• Data Governance and Data Lineage
• Strongly Preferred Experience
• Implementation of Next Best Action, recommendation, decisioning, personalization, or customer engagement platforms.
• Experience with Pega, Adobe, Salesforce Marketing Cloud, FICO, Customer Insights, Tealium, or similar decisioning platforms.
• Experience designing suppression frameworks, eligibility frameworks, action catalogs, signal stores, and customer decisioning architectures.
• Experience supporting both batch and real-time decisioning channels.

Critical Capabilities

• Explain when to use Azure Logic Apps vs Azure Functions vs Service Bus.
• Design orchestration and rules engine interaction patterns.
• Explain why and when a separate Signal Store is required.
• Determine when Azure ML should be used versus Fabric ML.
• Design recommendation delivery patterns for MyBH Chat, CI-J, and future channels.
• Design highly scalable, auditable, and explainable recommendation services.