Technical Support Analyst

We are looking for a Technical Support Engineer to provide first-level technical support for our banking technology platforms. This role involves troubleshooting issues, managing support tickets, and ensuring timely resolution while maintaining high customer satisfaction. You will collaborate with cross-functional teams, handle incident triage, and contribute to knowledge base improvements. Responsibilities: Customer Support: Provide first-level technical support to customers. Respond to inquiri

Job Title: Technical Support Location: Basking Ridge, NJ (Hybrid) Duration: Long term contract Job Description: Knowledge Sharing: Contributing to the knowledge base and sharing insights with the team is an indicator of successAdaptability and Learning: Embracing change, quickly acquiring new skills, and effectively applying them to support customer needs indicate success in a rapidly evolving technical support environmentStrong problem-solving skills and ability to troubleshoot basic technical

Job Summary Technical Business Analyst - Serve as a Business Analyst within an Agile, fast-paced environment focused on Retirements Fleet. - Interact with business stakeholders to gather, analyze, and document detailed requirements. - Translate business requirements into clear and concise technical specifications for the development team. - Collaborate regularly with internal IT, QA, BA, and offshore development teams across Wealth Management. - Apply functional expertise to help Agile squad

Solution Architect/ Technical Architect Location Weehawken New Jersey Information Technology (IT) Job Type Contract- Hire Length: 6month Role Do you know what it takes to be an architect, only your structures are virtual? Were looking for someone like that who can help us: - ensure that Banking Apps are in line with standards, technical gaps being addressed and are in line with Roadmaps - act as a liaison between Banking IT and Wealth Management Americas (WMA) IT Architecture team. - architect