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Technical Support

Hybrid in Bernards, NJ, US • Posted 19 hours ago • Updated 17 hours ago

Contract Independent

Contract Corp To Corp

Contract W2

12 Months

No Travel Required

Hybrid

Depends on Experience

Fitment

Dice Job Match Score™

🔗 Matching skills to job...

Job Details

Skills

Postman
Kibana
Splunk
Grafana

Summary

Job Title: Technical Support

Location: Basking Ridge, NJ (Hybrid)

Duration: Long term contract

Job Description:

Knowledge Sharing: Contributing to the knowledge base and sharing insights with the team is an indicator of success
Adaptability and Learning: Embracing change, quickly acquiring new skills, and effectively applying them to support customer needs indicate success in a rapidly evolving technical support environment
Strong problem-solving skills and ability to troubleshoot basic technical issues independently
Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical individuals
Customer-oriented mindset with a focus on delivering high-quality customer service.
Familiarity with ticketing systems and knowledge base tools is a plus
Ability to work under pressure in a fast-paced environment and manage multiple priorities effectively
Willingness to learn and adapt to new technologies and tools in the banking technology domain

Experience & Qualifications:

A minimum of 5 to 7 years of overall experience is required.
Hands-on experience with tools such as Postman, Kibana, Splunk, and Grafana is required.
Bachelor''''s degree in computer science, Information Technology, or a related field.
Experience in Banking/Payment technologies is a plus.

Thanks & Regards

Saravanan

DMinds Solutions Inc.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10513378
Position Id: 8975070
Posted 19 hours ago

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