Technical Program Manager- POS (Point of Sale)

About GSPANN
Headquartered in Milpitas, California (U.S.A.), GSPANN provides consulting and IT services to global clients, ranging from mid-size to Fortune 500 companies. With our experience in retail, high-technology, and manufacturing, we help our clients to transform and deliver business value by optimizing their IT capabilities, practices, and operations. Counting on our ten offices, including four global delivery centers, and approximately 1800 employees globally, we offer the intimacy of a boutique consultancy with capabilities of a large IT services firm.

Technical Program Manager – POS (Point of Sale)
Location: Seattle, WA
Duration: 12+ Months

Role Overview
Lead complex, cross-functional Point of Sale (POS) programs across store systems and omnichannel touchpoints. Drive alignment, execution, and on-time delivery of POS initiatives supporting in-store and omnichannel retail experiences.

Key Responsibilities

·       Own large, multi-stream POS programs including store POS applications, peripherals, store networking, and integrations with enterprise systems

·       Coordinate delivery across Engineering, Product, Store Operations, Architecture, Security, and external vendors

·       Drive program scope, milestones, dependencies, risks, and success metrics for POS initiatives

·       Support roadmap, release, and backlog planning for POS platforms and store rollouts

·       Manage store rollout readiness, pilot execution, cutover planning, and post-deployment validation

·       Ensure alignment with security, compliance, and store operational requirements

·       Identify and resolve cross-team dependencies impacting store launches and upgrades

·       Provide clear executive-level status reporting on progress, risks, and mitigation plans

 Required Qualifications

·       10+ years of Technical Program Management experience

·       Proven delivery of large-scale POS or store technology programs

·       Strong understanding of POS architectures, store systems, and omnichannel retail flows

·       Experience managing software deployments and phased store rollouts

·       Deep knowledge of Agile delivery frameworks (Scrum, SAFe)

·       Excellent stakeholder management, communication, and problem-solving skills

Working at GSPANN

GSPANN is a diverse, prosperous, and rewarding place to work. We provide competitive benefits, educational assistance, and career growth opportunities to our employees. Every employee is valued for their talent and contribution. Working with us will give you an opportunity to work globally with some of the best brands in the industry. The company does and will take an affirmative action to employ and advance in the employment of individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability status. GSPANN is an equal opportunity employer for minorities/females/veterans/disability.