Role: Sys admin & Data Center Admin
Location : Las Vegas, NV
Responsibilities
Managing ,Maintaining , Administrating and supporting Data center operations, Windows Server 2012, 2019, 2021, 2022, Mac OS, IOS, Windows 7, 10, 11, Windows Defender, Active Directory, LDAP, Microsoft 365 admin (Exchange online, One drive, Teams, SharePoint, Power BI, One drive, Licensing), DHCP, DNS, Azure AD connect, Entra ID, Application support, Azure sentinel, AWS, AWS S3, VMware ESXI, vSphere 7,8,Workspace one, Hyper-V, Citrix desktop, MS Endpoint configuration manager (Intune), OSD deployments, Network, TCP/IP , Hardware, NAS,
Responsibilities
Data Center Operations, Racking, Stacking, Hardware replacements, Memory increase, Add hard drives.
Installing, configuring, and upgrading, Windows OS, Linux, various hardware’s (Servers, Dektops, Laptops, printer’s phones etc. software’s, and computer peripherals.
Working with Active Directory, Exchange, and other server applications, diagnosing and resolve issues.
Working with hardware, software, and network-related problems, both on-site and remotely and resolving issues.
Worked various teams or vendors on technical issues for problem resolution.
Assist in the deployment, maintenance, and management of IT infrastructure, including servers, switches, routers, and firewalls.
Working remote support tools and technologies.
Working with network protocols, DNS, DHCP, TCP/IP, VPN, LAN, FC.
Strong communication and customer service skills, with the ability to explain technical concepts to non-technical users.
Collaborate with internal stakeholders to identify root causes, patterns, and trends to prevent future technical issues.
Creating and updating documentation of SOP’s (standard operating procedures), and knowledge base articles.
Participate in IT projects, initiatives, and upgrades, ensuring successful implementation and minimal disruption.
Stay abreast of industry trends, emerging technologies, and best practices, recommending improvements to existing systems and processes.
Proven experience as an IT Support Engineer or in a similar role, providing technical support to end-users.
Regular monitoring system performance maintenance, and optimization to ensure maximum uptime and reliability.
Providing technical assistance and support to end-users by responding to helpdesk.
tickets, emails, or phone calls and prioritizing and managing multiple tasks efficiently in a timely and providing support 24-7, whenever my services needed.
Maintaining inventory and track IT assets, software licenses, and warranties with Vendor’s, IT Team head/Management and Finance team for renewal.
Comfortable with learning and following cleanroom behavior and aseptic gowning procedures
Working as Virtualization Server Engineer using VMware vCenter and Microsoft Hyper-V
Worked with Vmotion and P2V migration.
Worked with Moment Team for servers Moment.
Worked with Network team for Network and Vlan’s configuration.
Updating the status in company’s portal.