Senior UX/UI Designer Overview:
The Senior UX/UI Designer will play a critical role in shaping the end to end experience of Company''s digital platform for fleet, condition monitoring, and uptime management. This role partners closely with Product, Engineering, Data, and Dealer-facing teams to design intuitive, scalable, and consistent experiences across complex, data rich workflows.
Key Responsibilities:
Product & Experience Design
- Lead UX/UI design for complex workflows, including fleet monitoring, condition insights, onboarding, recommendations, and reporting.
- Translate business goals, customer needs, and technical constraints into clear, user-centered design solutions.
- Create high-fidelity UI designs, interaction models, and prototypes using established design standards and best practices.
- Partner with Product Managers, Business Analysts, and Engineering to shape requirements early and continuously throughout delivery.
- Participate in and lead design reviews, driving alignment, consensus, and approval across cross-functional stakeholders.
Design System & Consistency
- Actively contribute to the enterprise design system, ensuring experiences are consistent, accessible, and scalable.
- Apply design system components appropriately while identifying gaps and collaborating with system owners to evolve patterns and standards.
- Advocate for consistency across applications while balancing product-specific needs and constraints.
Discovery, Research & Validation
- Participate in discovery and research activities, including voice of customer, dealer feedback, analytics, usability testing, and workflow analysis.
- Support creation of personas, journey maps, service blueprints, and experience models that inform design decisions.
- Validate designs through usability testing and iterate based on qualitative and quantitative insights.
Delivery & Collaboration
- Work closely with Engineering to ensure designs are feasible, clearly documented, and efficiently implemented.
- Support design-to-development handoff with well-structured Figma files, specifications, and interaction guidance.
- Execute and support business acceptance testing to ensure experiences meet both user and business needs.
- Navigate ambiguity and complexity across multiple teams, organizations, and stakeholders with strong communication and decision-making skills.
UX Advocacy & Practice Improvement
- Act as a UX advocate, promoting user-centered design principles across the product ecosystem.
- Contribute to continuous improvement of UX processes, workflows, metrics, and documentation.
- Stay current on industry trends, emerging tools, and best practices in enterprise and B2B experience design.
Position’s Contributions to Work Group:
- Deliver end to end, holistic customer experiences across dealers, customers, and internal users.
- Partner with architects and product leaders to align UX strategy with platform and product roadmaps.
- Drive cohesive, unified experiences across applications to improve adoption, efficiency, and customer satisfaction.
- Collaborate across disciplines to solve complex, non-obvious problems with pragmatic, executable design solutions.
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