DescriptionAt MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers' business. Over the years we have fostered a culture in which we are united by shared values-passion, solidarity, generosity, curiosity, and boldness-and these come alive in the work we do and how we do it.
Together, we know our people are our difference-for our clients and our colleagues.
Are you ready to: - Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?
- Learn and grow by taking advantage of every opportunity available to you?
- Be the difference and make it happen?
Role Summary MetaPhase Consulting is seeking a motivated and experienced IT Specialist-Enterprise Monitoring Analyst to support enterprise network monitoring operations for a federal client. This position will support implementation, dashboard configuration, and maintenance of performance monitoring solutions across a wide area network (WAN) environment. The ideal candidate will have strong analytical and technical skills, a collaborative mindset, and experience working on cross-functional IT initiatives in a federal or enterprise setting.
What You Will Be Doing - Assist in the integration and configuration of network monitoring solutions to improve visibility and performance across the Client's enterprise network.
- Work with stakeholders to capture monitoring requirements, including alert response times, severity levels, and reporting needs.
- Support the creation of dashboards and visualizations tailored to Bureau or team-specific use cases.
- Coordinate with engineers and system owners to implement route and host monitoring configurations.
- Conduct technical meetings and document configuration efforts, implementation steps, and status updates.
- Maintain documentation of network monitoring configurations, data paths, and integration status.
- Help triage and escalate issues related to implementation, system performance, or platform adoption.
- Participate in testing, validation, and rollout of new monitoring features or enhancements.
- Support the transition of knowledge and documentation across teams during project handoffs.
What We Need From You (Required)- U.S. Citizenship (NO EXCEPTIONS) and ability to obtain a Public Trust clearance.
- 7+ years of professional IT experience in a network operations , infrastructure, or monitoring support role.
- Strong familiarity with enterprise WAN environments, monitoring best practices, and performance diagnostics.
- Hands-on experience supporting the setup or management of monitoring dashboards, alerting logic, or data integration.
- Ability to work with technical documentation and coordinate implementation tasks with client teams.
- Experience engaging in system testing, stakeholder meetings, and delivering client-facing reports or updates.
- Strong written and verbal communication skills .
- Bachelor's degree in Information Systems , Computer Science, or related technical discipline.
Bonus Points (Preferred Qualifications) - Master's degree in IT, Computer Science, or related field (may substitute for 2-3 years of experience).
- Experience with ThousandEyes , SolarWinds, PRTG, or other enterprise-grade network monitoring platforms.
- Familiarity with dashboard creation, path visualization, alert tuning, or configuration scripting.
- Exposure to ATO documentation processes or experience in federal IT environments.
- Technical certifications such as Network+, CCNA, or relevant vendor-specific credentials.
Work Setup & Travel Hybrid work environment.
2-3 days per week onsite in Washington, DC ; remote work subject to Client approval.
Occasional local travel may be required and is not reimbursable.
Education & Clearance Requirements
Bachelor's degree required . Master's degree may be considered in lieu of years of experience.
Must be eligible for and able to maintain a Public Trust clearance.
U.S. Citizenship required .
Compensation: - Compensation decisions are dependent on the facts and circumstances of each case.
Benefits & Perks:
At MetaPhase, we care about your well-being and success. Our benefits include generous PTO, federal holidays, parental leave, and comprehensive health coverage (medical, dental, vision, life, and disability). We also offer a 401(k) with company match, FSA/HSA options, commuter benefits, and much more. About MetaPhase MetaPhase is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:
Best Places to Work
- Washington Post Top Workplaces - 2022, 2023, 2024
- Washington's Business Journal's Best Places to Work - 2021, 2022
- Virginia Businesses Best Place to Work - 2021, 2022, 2023, 2024
- Northern Virginia Technology Council Top 100 Technology Firms - 2020
MetaPhase is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.
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